Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-omnichannel-communication.scoopstorm.com (referring to our company as “we,” “us,” or “our” henceforth). We are dedicated to maintaining a transparent and secure environment for all users who interact with our website, applications, services, and products. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal data in accordance with international privacy standards and various regional regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services or platforms that you access through links on our site, as they have their own privacy policies which govern the handling of your data. We encourage users to review these policies carefully.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You utilize any of our applications and services as an authorized user, whether for personal or business purposes.
  2. You visit our website(s) linked to this policy.
  3. You engage with us through various communication channels such as email, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data, categorized as follows:

  • Account Information: Details associated with your user account, including usernames, passwords, and profile settings.
  • Payment Information: Transaction records, billing addresses, and payment method details for processing purchases or subscriptions.
  • Financial Information: Bank account numbers, investment portfolios, or other financial data provided for transactions or financial services.
  • Purchase Information: Products or services bought from us, including quantities, dates, and associated costs.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your mobile devices when using our apps.
  • Location Data: Geographic coordinates and other location-based services data that help us provide location-specific services.
  • Feedback: Comments, reviews, and responses you share with us regarding our products and services.
  • Social Media Information: User profiles, posts, and interactions from social media platforms when you connect them to your account or use our social sharing features.
  • Product Information: Details about the products you show interest in or purchase on our platform, including product preferences and usage patterns.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (such as cookies and device fingerprinting), and third-party data providers who assist us in maintaining a comprehensive view of your interaction with us.

Cookies

Cookies are small text files stored on your browser or device when you visit our website(s). They serve several purposes:

  • Strictly Necessary: These cookies enable core functionalities, such as enabling login and access to secure areas of our site.
  • Preference: Memory of user preferences, language settings, and ad personalization.
  • Analytics: Tracking website usage statistics to improve our services, understand user behavior, and optimize content delivery.

Users can control which non-essential cookies are placed on their device through our Cookie Manager, allowing for enhanced privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

To protect your personal data from unauthorized access, disclosure, alteration, or destruction, we implement robust physical, technical, and administrative security measures:

  • Encrypted Communication: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who assist us in processing data securely while adhering to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18 (or a higher age limit as required by local law). We do not knowingly collect personal information from children, and any such data provided will be immediately deleted upon discovery.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update incomplete or inaccurate personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to limit the processing of your personal data in specific circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes, such as direct marketing or profiling.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to valid requests within the timeframes specified by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for any updates.

Contact Information

For any questions, comments, requests, or complaints regarding this Privacy Policy or your personal data, please contact us:

We are committed to addressing your concerns and ensuring a transparent and secure privacy experience.